STORE

Inventory

• Will the merchandise be available at Conference Expo?
• What does pre-order mean?
• Will there be more sizes available?

Hillsong Unlimited

• Why is the new message from 2018 is not available from Unlimited Subscription?
• Where can I view/access Hillsong Church services?
• How to Unsubscribe from Teaching Subscription?

Download Help

• How Do I Change My Download Access Login Email?
• How To Redeem Code for There Is More: Worship Kit Digital Download
• How To Redeem Promo Code for There Is More: Special Edition Digital Download
• How To Redeem Promo Code for Colour 2018 Digital Download
• What is digital download?
• How do I activate ACC/voucher coupon Card?

See all 9 articles

Orders

• ★ Ultimate Merch Pack
• ★ Returns, Exchanges, Replacement and Refund Policy
• ★ Hillsong Store Canada - FAQ
• Does the Hillsong Store team look after Hillsong Channel or Team Box orders?
• What if I entered wrong address on my order?
• Where I can get the invoice for my order?

See all 17 articles

Payments

• International Transaction Fees and Added Tax
• Message Error At The Checkout
• How do I apply coupon on my online order?
• Declined cards / My order did not go through
• My credit card was declined
• What currency do you use?

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Delivery & Shipping

• ★ Hillsong Store Canada
• how quickly will I get my order?
• Will my order arrive on time?
• Free Shipping for Hillsong Store Canada
• An item from my order is missing, where is it?
• Can I Access Hillsong Store in US?

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Technical Issues

• How to download music .mp3 files to iPhone?
• Can we contact someone from Hillsongstore during Christmas & New Year period?
• How to Create Account at Hillsong Store?
• The "Add To Cart" option is missing, what does this mean?
• How do I load videos to my iPad (mov to mp4)?
• I've encountered a technical error