There are a few reasons why a payment may be unsuccessful. Below are a few helpful tips:
- Please note that we accept Visa, Mastercard, and Australian-issued American Express cards.
- Please check with your bank to see if they have a block on international purchases as our website is an Australian-based site.
- Check the expiry date on your card.
- If you've confirmed all of the above and believe you might be experiencing a technical issue, please email us at firstname.lastname@example.org.