Help & Support
TRANSLATIONS
ARABIC
AFRIKAANS
BAHASA INDONESIA
DUTCH
- ZIE HET LICHT - See The Light (Dutch)
- NIEMAND ALLEEN U - No One But You (Dutch)
- HIJ REGEERT - He Shall Reign (Dutch)
- GOD DIE ALLE ZEGEN GEEFT (DOXOLOGIE) - From Whom All Blessings Flow (Doxology) (Dutch)
- ONTWAAK MIJN ZIEL - Awake My Soul (Dutch)
- PRIJS DE KONING - King of Kings (Dutch)
FRENCH
- Mains nettes / Cœurs purs - Hillsong En Français
- Il Y a Plus - Album Information
- DE L’OMBRE À LA LUMIÈRE - See The Light (French)
- EN TOI JE SAIS QUI JE SUIS - Who You Say I Am (Français)
- ÉVEILLE-TOI MON ÂME - Awake My Soul (French)
- LÀ DANS LE FEU - Another In The Fire (French)
GERMAN
HINDI
ITALIAN
JAPANESE
- Available Album in Japanese
- なんて麗しい名 - Japanese Album Lyrics
- アライブ - Alive (Japanese)
- 壊れた器(アメージング・グレース) - Broken Vessels (Amazing Grace) (Japanese)
- フォーリング・イントゥ・ユー - Falling Into You (Japanese)
- 神は世を愛し - God So Loved (Japanese)
KOREAN
- Available Playlist in Korean
- 지극히 높으신 주 / King Of Kings - Album Release
- 날 자녀라 하시네 - Who You Say I Am EP - Korean
- 불 가운데 있을 때 - Another In The Fire (Korean)
- 내 영혼 잠잠해 - Be Still (Korean)
- 하나님이 세상을 - God So Loved (Korean)
MANDARIN
- 看见光明 - See The Light (Mandarin Simplified)
- 看見光明 - See The Light (Mandarin Traditional)
- 唯有我主 - No One But You (Chinese Traditional)
- 唯有我主 - No One But You (Chinese Simplified)
- 万 王 之王 - King of Kings (Mandarin Simplified)
- 萬王之王 - King of Kings (Mandarin Traditional)
NGESIXHOSA
NGESIZULU
NORWEGIAN
POLISH
- ŚWIATŁOŚCI BÓG - See The Light (Polish)
- O, ZBUDŹ SIĘ, DUSZO MA - Awake My Soul (Polish)
- TO TY, MÓJ BÓG - No One But You (Polish)
- KRÓLÓW KRÓL - King Of Kings (Polish)
- TEN, KTÓRY BŁOGOSŁAWI NAM - From Whom All Blessings Flow (Doxology) (Polish)
- GOTÓW CZY NIE - Ready Or Not (Polish)
PORTUGUESE
- Rei Dos Res - Hillsong em Português
- Hillsong Em Português
- QUEM DIZES QUE EU SOU EP (Português)
- SALVOU MEU CORAÇÃO (ME ABRAÇOU) - Whole Heart (Hold Me Now) (Portuguese)
- OUTRO NA FORNALHA - Another In The Fire (Portuguese)
- COMO ESTOU TU ME AMAS - As You Find Me (Portuguese)
ROMANIAN
RUSSIAN
- ПРОСНИСЬ, ДУША - Awake My Soul (Russian)
- УВИДЕТЬ СВЕТ - See The Light (Russian)
- ИИСУС, ЛИШЬ ТЫ - No One But You (Russian)
- ЦАРЬ ЦАРЕЙ - King Of Kings (Russian)
- ВЕЛИКАЯ БЛАГОДАТЬ - Good Grace (Russian)
- Я знаю, кто я в Тебе - Russian Lyrics
SPANISH
- Hillsong En Español
- PEOPLE / En Español
- SOLO JESÚS - No One But You (Español)
- REY DE REYES - King Of Kings (Español)
- VI LA LUZ - See The Light (Español)
- HAY MÁS Álbum Completo
SWEDISH
- Available Albums in Swedish
- Ger Dig Allt - Swedish Album Lyrics
- DEN DU SAGT JAG ÄR - Who You Say I Am (Svensk)
- DU LÄMNAR MIG ALDRIG - Never Forsaken (Svensk)
- FULL KONTROLL - In Control (Svensk)
- GER DIG ALLT (Håll Mig Nu) - Whole Heart (Hold Me Now) (Svensk)
THAI
COLOUR CONFERENCE - Sydney
Accommodation
Program
STORE
Inventory
Hillsong Unlimited
Download Help
- How Do I Change My Download Access Login Email?
- How To Redeem Code for There Is More: Worship Kit Digital Download
- How To Redeem Promo Code for There Is More: Special Edition Digital Download
- How To Redeem Promo Code for Colour 2018 Digital Download
- What is digital download?
- How do I activate ACC/voucher coupon Card?
Orders
- ★ Ultimate Merch Pack
- ★ Returns, Exchanges, Replacement and Refund Policy
- ★ Hillsong Store Canada - FAQ
- How to redeem your free CD, Christmas: The Peace Project?
- Does the Hillsong Store team look after Hillsong Channel or Team Box orders?
- What if I entered wrong address on my order?
Payments
- International Transaction Fees and Added Tax
- Message Error At The Checkout
- How do I apply coupon on my online order?
- Declined cards / My order did not go through
- My credit card was declined
- What currency do you use?
Delivery & Shipping
- ★ Hillsong Store Canada
- how quickly will I get my order?
- Will my order arrive on time?
- Free Shipping for Hillsong Store Canada
- An item from my order is missing, where is it?
- Can I Access Hillsong Store in US?
Technical Issues
- How to download music .mp3 files to iPhone?
- Can we contact someone from Hillsongstore during Christmas & New Year period?
- How to Create Account at Hillsong Store?
- The "Add To Cart" option is missing, what does this mean?
- How do I load videos to my iPad (mov to mp4)?
- I've encountered a technical error
MUSIC & RESOURCES
Teaching
General Hillsong Music Resource Information
- Where Can I Find CDs For Older Album Releases?
- I would like to buy a video I found on your YouTube page, how can I do that?
- What are the guidelines on how my return should be shipped?
- What's included in the Hillsong Teaching Subscription?
- Which Resources Are Available In Different Languages? Who Should I Contact Regarding Translations?
- There Is More - iOS/iPhone Sticker App
STEKO Curriculum
- What is STEKO?
- How do you pronounce STEKO and what does it mean?
- How many participants should there be in each STEKO programme group?
- How long does the STEKO programme go for?
- Who can run a STEKO programme?
- Can I run STEKO at my school?
Apparel Information
- Choose Empathy Sweater Availability
- How can I know a shirt's style will fit correctly?
- Hillsong Worship AWAKE Merchandise Sizing Chart
- Will the older tour shirt styles be restocked?
- The apparel size I want to purchase isn't listed, how can I get the right size?
- Where can I get the Wonder Jumper?
Hillsong Worship
- AWAKE - Album Lyrics
- AWAKE Hillsong Worship Album Credits
- AWAKE
- HAY MÁS ÁLBUM CRÉDITOS
- King of Kings - Lyrics
- About Open Doors
United
- People - Hillsong UNITED
- People UNITED Album Credits
- As You Find Me - New Single by Hillsong UNITED
- Whole Heart (Hold Me Now) - New Single by Hillsong UNITED
- GOOD GRACE - New Single by Hillsong UNITED
- Where can I find the song, Oceans?
Hillsong Young & Free
- III (Reimagined) - Hillsong Young & Free
- Y&F III Reimagined - Album Credit
- Y&F III Live - Album Credits
- What is the Inspiration for the Peace Music Video?
- Why was the Peace Music Video Taken Down?
- Y&F III - Album Credits
Hillsong Kids
- ★ CAN YOU BELIEVE IT!? Album Credits
- ★ CAN YOU BELIEVE IT!? Track Listing
- Are the Big Word videos available for purchase? Are there accompaniment track options available?
- SONGS OF SOME SILLINESS
- I'm Looking for Sheet Music for Piano Lullabies Volume 1 and/or 2
- Supernatural Hillsong Kids Album
Christmas Releases
- Which Christmas Album Resources are available through the Hillsong Store?
- The Peace Project - Hillsong Christmas Music Album Credits
- Where can I purchase The Peace Project CD?
- Where can I find other formats for The Peace Project?
- Peace Has Come - Hillsong Christmas Single
- Noël - Hillsong Y&F Christmas Single
Books
- "Faith Hope & Love Bedtime Story Book" - Hillsong Kids FAQ
- "Live Love Lead" Book by Brian Houston
- "Own the Moment" - Carl Lentz FAQ
- "Songs of Heaven" - Amanda Fergusson FAQ
- "Stay The Path" - Bobbie Houston FAQ
- "The Sisterhood" - Bobbie Houston FAQ
VHX (Vimeo OTT) Accounts
- ★ Where is the Print Material on my VHX account?
- ★ How to Access Your Vimeo Account?
- Colour Conference 2019 Sessions and Photobook - How to Apply my Digital Download Code
- Colour Conference 2019 Download Access
- How Do I Access My Conference Downloads Via VHX?
- How Do I Access My Hillsong Worship Downloads Via VHX?
Conference - Click & Collect
- ★ What is Conference Click & Collect?
- ★ Can I cancel or return my Click & Collect order?
- Is there a minimum spend for Click & Collect orders?
- Can I change my Click & Collect order?
- Can someone else collect the order on my behalf?
- Do I need to bring anything with me when I come to collect my order?
Ministry School
- Do we need licensed teachers to facilitate the Ministry School courses?
- Does a participant need knowledge of the Bible to attend the Ministry School?
- What is the copyright of the Ministry School?
- In what format is the Ministry School curriculum?
- Who is the Ministry School curriculum designed for?
- What do I receive when I purchase one of the Ministry school starter packs?
Hillsong Conference Sessions
Curriculum Licensing Program Subscription
Hillsong Kids Curriculum
- ★ What is the Hillsong Kids BiG+ Streaming Subscription?
- ★ How do I access the content in the BiG+ Subscription?
- ★ Which devices can I use to download the BiG+ App?
- Can I use the Hillsong Kids BiG+ Subscription with ProPresenter?
- Where can I find curriculum samples?
- Do you have specials for churches with more than one children's room?
General Curriculum Questions
- How to Access Digital License
- Do you have curriculum for Christmas and other occasions?
- Subscribe Terms and Conditions
- My DVD is faulty or blank, what should I do?
- What format and disk region are your DVDs?
- Are we able to make copies of the discs?
Shine and Strength
- Is there an age limit for ShineWomen?
- Can I make copies of the [Shine/Strength] handbooks?
- How can we get a [Shine/Strength] connect?
- Can we make copies of the [Shine/Strength] program materials?
- If I facilitate the [Shine/Strength] program is that part of an accredited facilitator course?
- What is the aim of Strength?
HILLSONG CONFERENCE
Venue Questions
Kids Program
- What will my child learn at Kidsong?
- How do the parents rooms and playgroup work?
- What if my child doesn’t know anyone?
- Is my child kept safe?
- Can I pick my child up before the end of session?
- What do I do if my child need medication or medical treatment during Kidsong?
Registration Enquiries
Accommodation
Seating
PUBLISHING
Frequently Asked Questions (FAQs)
- I would like to start a publishing company in my church. Do you have any advice for me?
- I have found your albums and videos on a file sharing / bit torrent site. Is it ok for me to download your album or video from there?
- APRA | AMCOS Information
- CCLI Information
- Copyright Information
- Can I print Hillsong song lyrics on a t-shirt or other merchandise for sale?