Help & Support
TRANSLATIONS
KOREAN
RUSSIAN
- ВЕЛИКАЯ БЛАГОДАТЬ - Good Grace (Russian)
- Я знаю, кто я в Тебе - Russian Lyrics
- Я ЗНАЮ, КТО Я В ТЕБЕ Официальный русский перевод (Who You Say I Am)
- СТРАДАНИЯ СПАСИТЕЛЯ Официальный русский перевод (The Passion)
- ПРИКОСНОВЕНИЕ НЕБЕС Официальный русский перевод (Touch Of Heaven)
- ПИСЬМО ЛЮБВИ Официальный русский перевод (Lettered Love)
FRENCH
SPANISH
- JUNTO A TI - Here With You (Español)
- TU GRAN FIDELIDAD - Faithfulness (Español)
- ELOHIM (Español)
- COMO EN EL CIELO - As It Is (In Heaven) (Español)
- SEGUIRÉ FIRME - Stay And Wait (Español)
- GRACIA SIN FIN - Scandal of Grace (Español)
PORTUGUESE
- PODER PRA SALVAR (Português)
- COMO INCENSO com PASSO A PASSO* (Português)
- HOSANA (Português)
- ALELUIA (Português)
- NOSSO DEUS É PODEROSO (Português)
- TUDO POR TI (Português)
BAHASA INDONESIA
COLOUR CONFERENCE - Sydney
Accommodation
Program
STORE
Inventory
Hillsong Unlimited
Download Help
- How Do I Change My Download Access Login Email?
- How To Redeem Code for There Is More: Worship Kit Digital Download
- How To Redeem Promo Code for There Is More: Special Edition Digital Download
- How To Redeem Promo Code for Colour 2018 Digital Download
- What is digital download?
- How do I activate ACC/voucher coupon Card?
Orders
- ★ Ultimate Merch Pack
- ★ Returns, Exchanges, Replacement and Refund Policy
- ★ Hillsong Store Canada - FAQ
- What if I entered wrong address on my order?
- Where I can get the invoice for my order?
- Which UNITED albums are available on CD/DVD?
Payments
- International Transaction Fees and Added Tax
- Message Error At The Checkout
- How do I apply coupon on my online order?
- Declined cards / My order did not go through
- My credit card was declined
- What currency do you use?
Delivery & Shipping
- ★ Hillsong Store Canada
- how quickly will I get my order?
- Will my order arrive on time?
- Free Shipping for Hillsong Store Canada
- An item from my order is missing, where is it?
- Can I Access Hillsong Store in US?
Technical Issues
- How to download music .mp3 files to iPhone?
- Can we contact someone from Hillsongstore during Christmas & New Year period?
- How to Create Account at Hillsong Store?
- The "Add To Cart" option is missing, what does this mean?
- How do I load videos to my iPad (mov to mp4)?
- I've encountered a technical error
MUSIC & RESOURCES
Translations
General Hillsong Music Resource Information
- Il Y A Plus Lyrics
- What are the guidelines on how my return should be shipped?
- What's included in the Hillsong Teaching Subscription?
- Translation Enquiries
- There Is More - iOS/iPhone Sticker App
- Will the older Y&F shirts be restocked?
Hillsong Kids
United
- ★ UNITED Wonder Album Credits
- People UNITED Album Credits
- As You Find Me - New Single by Hillsong UNITED
- Whole Heart (Hold Me Now) - New Single by Hillsong UNITED
- GOOD GRACE - New Single by Hillsong UNITED
- Where can I find Oceans?
Hillsong Young & Free
Hillsong Worship
- ★ The Peace Project - Hillsong Christmas Music Album Credits
- I need help getting a Worship Kit
- Let There Be Light Album Credits
- Who You Say I Am in Italian - Lyrics
- Who You Say I Am in Korean - Lyrics
- Who You Say I Am in Afrikaans - Lyrics
Worship & Creative Conference Click & Collect
Books
- "Faith Hope & Love Bedtime Story Book" - Hillsong Kids FAQ
- "Live Love Lead" - Brian Houston FAQ
- "Own the Moment" - Carl Lentz FAQ
- "Songs of Heaven" - Amanda Fergusson FAQ
- "The Sisterhood" - Bobbie Houston FAQ
- Can I purchase Bible in Bulk?
VHX (Vimeo OTT) Accounts
- ★ Where is Print Material on my VHX account?
- ★ How to Access Your Vimeo Account?
- Colour Conference 2019 Sessions and Photobook - How to Apply my Digital Download Code
- Colour Conference 2019 Download Access
- How Do I Access My Colour Conference Downloads Via VHX?
- How Do I Access My Hillsong Worship Downloads Via VHX?
Click & Collect - Colour Conference 2019
- ★ What is Click & Collect?
- What products are available for Click & Collect?
- Is there a minimum spend for Click & Collect orders?
- How will I know when my order is ready to collect?
- Do I need to bring anything with me when I come to collect my order?
- Can someone else collect the order on my behalf?
Ministry School
- Do we need licensed teachers to facilitate the Ministry School courses?
- Does a participant need knowledge of the Bible to attend the Ministry School?
- What is the copyright of the Ministry School?
- In what format is the Ministry School curriculum?
- Who is the Ministry School curriculum designed for?
- What do I receive when I purchase one of the Ministry school starter packs?
Hillsong Conference Sessions
Curriculum Licensing Program Subscription
Hillsong Kids Curriculum
- ★ Where can I find curriculum samples?
- ★ Where can I download the iPromise curriculum?
- I have misplaced or damaged one of my discs from my Curriculum. How can I have this replaced?
- The Greatest Story Ever Told - Children's Ministry Curriculum
- The Gospels - Children's Ministry Curriculum
- Follow You Curriculum
General Curriculum Questions
- How to Access Digital License
- Do you have curriculum for Christmas and other occasions?
- Subscribe Terms and Conditions
- Do you have samples of your Kids curriculums?
- My DVD is faulty or blank, what should I do?
- What format and disk region are your DVDs?
Shine and Strength
- Is there an age limit for ShineWomen?
- Can I make copies of the [Shine/Strength] handbooks?
- How can we get a [Shine/Strength] connect?
- What currency is used for the payment for the [Shine/Strength] program?
- Can we make copies of the [Shine/Strength] program materials?
- If I facilitate the [Shine/Strength] program is that part of an accredited facilitator course?
HILLSONG CONFERENCE
Venue Questions
Kids Program
- What will my child learn at Kidsong?
- How do the parents rooms and playgroup work?
- What if my child doesn’t know anyone?
- Is my child kept safe?
- Can I pick my child up before the end of session?
- What do I do if my child need medication or medical treatment during Kidsong?
Registration Enquiries
Accommodation
Seating
PUBLISHING
Frequently Asked Questions (FAQs)
- I would like to start a publishing company in my church. Do you have any advice for me?
- I have found your albums and videos on a file sharing / bit torrent site. Is it ok for me to download your album or video from there?
- APRA | AMCOS Information
- CCLI Information
- Copyright Information
- Can I print Hillsong song lyrics on a t-shirt or other merchandise for sale?