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Orders

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  • Returns, Exchanges, Replacement and Refund Policy
  • I Received Item I Did Not Order
  • Does the Hillsong Store team look after Hillsong Channel or Team Box orders?
  • How do I contact the Hillsong Store Team?
  • What are the guidelines on how my return should be shipped?
  • What if I entered wrong address on my order?
  • I have received the wrong item in my order, what can I do?
  • I purchased the wrong media format and wish to exchange it, what can I do?
  • Can I exchange digital purchase with physical album?
  • Terms & Conditions
  • How do I place an order on the webstore?
  • How can I return my order?
  • Where is my order?
  • Can I add, change or cancel my order?
  • My order is damaged
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