1. Click the account symbol.
On the Hillsong Store home page, hillsongstore.com, click the account symbol at the top of the screen.
2. On the login page, click "I forgot".
A log in form will load. In the password box, click "I forgot" to proceed to the next step.
3. Enter email address.
On this page, enter the email address attached to your account and click "Reset Password" to receive a password reset email.
4. Open email and click "Set a New Password".
You will receive an email from the Hillsong Store within the next few minutes. Within this email, click "Set a New Password" to be taken back to the website and submit a new password.
5. Enter a new password.
On the password reset page, submit a new password. It will need to contain letters, numbers, and special characters.
6. Your password has been reset.
The page will update and show a confirmation message regarding the new password. Use the new password to sign in to your account. You will then be able to access your account or submit a new order.
For further assistance, click the "Help" button to chat with a representative or email our team at firstname.lastname@example.org.