If you have redeemed the access code from the physical Special Edition CD/DVD and are returning to worship.hillsongstore.com to access the files again but find yourself locked out of the site, you can log in by following the steps below.
1. Go to worship.hillsongstore.com. You will see the page setup below.
2. Click on "Sign In". The page will change to a login page, as shown below.
3. Enter your email address and click "Next". This will cause a new login email to be sent to your email address. Please note, this email may land in your junk mail box.
4. Click on the access link in this new email to verify your email address and your VHX account. This will now take you back to the VHX page.
5. Click into the video resources to stream and download these files.
If you need any further help, please contact us at resources@hillsong.com